Wisconsin eSupplier #S-1848

Wisconsin DHS Incident Reporting Management System

Wisconsin DHS is seeking a centralized incident reporting and risk management system for programs operated by its Division of Care and Treatment Services (DCTS). - Government buyer: Wisconsin Department of Health Services (DHS), Division of Care and Treatment Services (DCTS); buyer contact named in the attachment: Wendy Reince. - Requested solution: A centralized Incident Reporting Management System for DCTS-operated facilities, bureaus, and programs. No product brand, part number, or quantity is specified. - Key capabilities: Secure incident capture and recordkeeping; case tracking, investigation, resolution, configurable workflow routing, analytics, reporting, and data exports. - Important requirements: Role- and location-based access controls, multi-factor authentication and single sign-on, HIPAA compliance, security monitoring, disaster recovery, and interfaces with the DHS EHR and PeopleSoft HR. Staff training and support are also requested. - Pricing approach: Proposals should provide a per-user software subscription price and a one-time implementation fee. - OEMs and vendors: No system OEM or prospective vendor is named. PeopleSoft is identified as an HR integration endpoint, not as the requested system vendor. - Contract term: Two-year initial term, with up to three additional one-year renewal terms by mutual agreement; the software pricing is subscription-based.

Description

The Wisconsin Department of Health Services is seeking proposals for an Incident Reporting Management System to support standardized reporting, tracking, and management of incidents at DCTS-operated facilities, bureaus, and programs. DHS staff will use the system to document, manage, investigate, and resolve incidents consistently and in a timely manner. The solution must support accurate data capture, secure recordkeeping, appropriate access controls, and internal operational needs, as well as applicable state and federal reporting requirements. The solicitation is identified as event number 14141 and reference number S-1848.

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