Pennsylvania State SCIQuest #RFP 3524R14-01

PennDOT Digital Video Network for driver licensing and photo license centers

PennDOT is seeking a vendor to build and operate a Digital Video Network for customer-facing content at Pennsylvania driver licensing locations. - Government buyer: Commonwealth of Pennsylvania, Department of Transportation (PennDOT), PennDOT Issuing Office; Harrisburg, Dauphin County. - OEMs and vendors: No product manufacturers, OEMs, or prospective vendors are named. PennDOT is the government buyer. - Requested solution: A Digital Video Network (DVN) using flat-screen TVs at Driver Licensing Centers, Photo License Centers, and PennDOT’s main counter service area in Harrisburg. - The vendor provides the displays and all required hardware, software, networking, installation, programming, and related items. No models, part numbers, or quantities are specified. - Begin at one test site with inspection, planning, installation, and programming of a 30-minute video. After six weeks of operation, if the test is successful, provide a plan for statewide rollout. - Submit content to PennDOT for approval and regularly evaluate customer satisfaction, using feedback to improve programming. Programming may include advertising to help cover project costs. - Notable requirements: The contract is no-fee to the Commonwealth. Participation targets are 14% for Small Diverse Businesses and 3% for Veteran Business Enterprises, under PennDOT’s diverse-business participation program. - Term: Two years, with up to three additional one-year renewals and a possible extension of up to three months. Test-site work is expected within six months of Notice to Proceed.

Description

PennDOT is seeking a vendor to provide targeted, engaging, customized content through a Digital Video Network of flat-screen TVs at Driver Licensing Centers and Photo License Centers across Pennsylvania, as well as PennDOT’s main counter service area in Harrisburg. The vendor will provide the hardware, software, programming, networking, and other items needed, beginning with a single test site before a potential statewide rollout. The test-site installation and programming are expected to be completed within six months of the Notice to Proceed; after six weeks of successful operation, the vendor is expected to present a rollout plan. The resulting contract will be no-fee, with a two-year term and up to three additional one-year renewals.

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