California eProcure #MBC-26-01

California Medical Board transcription services

The California Medical Board is seeking a vendor to transcribe interviews, expert reports, and Board meeting minutes. - Government buyer: California Department of Consumer Affairs (DCA), Medical Board of California (MBC), Business Services Office, Contracts Unit. - Opportunity: Invitation for Bid MBC-26-01 for transcription services. The solicitation identifies no OEM, brand, or commercial vendor by name; no equipment or part numbers are requested. - Estimated service volumes: - Medical interview recordings: 20,000 pages; interviews typically involve 3–4 people and average 3 hours. - Medical expert dictated reports: 1,000 pages; reports average about 2 typed pages. - Medical Board meeting minutes: 400 pages; meetings may last 1–8 hours. - Pricing is requested per page; the initial summary also identifies one aggregate service line item. - Notable requirements: Provide a secure toll-free dictation system available 24/7/365, protect confidential information, deliver draft transcripts within 7 business days, and deliver final transcripts within 3 business days of the applicable request. The vendor must be in good standing and registered with the California Secretary of State, be licensed to do business in California, and support the Board’s goals and objectives described in the scope of work. - Term: Anticipated three-year agreement, beginning upon approval or the planned start of performance, whichever is later. - Potential competing providers: Verbit, TransPerfect, VIQ Solutions, and Rev offer transcription services that may be relevant alternatives; they are not identified as bidders or vendors in the solicitation.

Description

The Department of Consumer Affairs, Medical Board of California, is inviting bids from qualified, certified vendors to provide transcription services. The procurement includes one line item for transcription services, and the attached invitation for bid includes a scope of work and bidder requirements. The anticipated agreement term is January 1, 2027 (or upon approval, whichever occurs later) through December 31, 2029. Responses are due November 4, 2026 at 3:00 PM PST.

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