SAM #36C10B27Q0013

Award for Vocera licenses, maintenance, and communications system support at Hampton VA Medical Center

The Department of Veterans Affairs awarded a contract for continued Vocera communications capabilities and support at Hampton VA Medical Center. - Government buyer: Department of Veterans Affairs (VA), Veterans Health Administration; Technology Acquisition Center. - Award: $1,466,495.78, award number NNG15SD19B36C10B27F0020. - OEM — Vocera: The requirement supports Hampton VA Medical Center’s Vocera Communication System, including its servers and hands-free, voice-activated communication badges. The documents identify Vocera products and services as proprietary and state that Vocera or its resellers can provide them. - Products and quantities: Renew 850 Vocera Premier Plus software licenses; an optional quantity of up to 500 additional Vocera Engage Premier Support Enterprise licenses, priced per bed. Part numbers are not provided. - Services: Vocera Premier Plus professional services, software maintenance, and system administration and support for the Vocera Voice Communications System, Messaging Server, and Engage Server. Work includes device and data management, software updates, deployment optimization, training, reporting, issue escalation, server administration, Engage workflow support, and troubleshooting integration with the facility Nurse Call system. - Notable requirements: Maintain continuity of patient-care communications; meet Section 508 accessibility and VA security, privacy, and AI requirements. The base performance period is 12 months, with two additional 12-month option periods; maximum potential duration is 36 months.

Description

Please see the attached Award and Justification documents for this award notice.

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