SAM #36C25927Q0017

VA Mail and Package Tracking System for Eastern Colorado and VISN 19

The Department of Veterans Affairs is seeking a secure mail and package tracking service for VA Eastern Colorado Health Care System and other VISN 19 facilities. - Government buyer: Department of Veterans Affairs, Veterans Health Administration; VA Eastern Colorado Health Care System (ECHCS), under Network Contracting Office 19; the PWS identifies VISN 19 as the broader service area. - OEMs and vendors: No OEMs, manufacturers, or vendors are named in the provided materials. - Requested service: Mail tracking for ECHCS and a scalable, web-based system to track accountable mail, packages, and internal deliveries at current and future VISN 19 facilities. - Products and equipment: Tracking software, barcode printers, and related peripherals; quantities and manufacturer part numbers are not specified for these items. - Service line items: Mail Tracking Service, base (part 0001), and four option-year services (parts 1001, 2001, 3001, and 4001), each listed with a quantity of 12. The schedule indicates 12-month service periods. - Required support: Implementation and configuration, licenses and subscriptions, maintenance and help desk, software updates, training, hardware replacement and technology refresh, and project and performance reporting. - Notable performance requirements: 99% uptime, 98% tracking accuracy, response times under three seconds, and compliance with VA security and privacy requirements. Replace obsolete equipment within 30 days of notification and train designated staff within 30 days of deployment or onboarding. - Term and procurement details: The schedule calls for a 12-month base and four 12-month options, with an extension option of up to six months and a stated maximum term of five years and six months. The listed option-period schedule appears to omit an annual period. The solicitation is set aside for SDVOSB vendors.

Description

Mail Tracking Service for RMR. Department of Veterans Affairs Eastern Colorado Health Care System, Located at 1700 N. Wheeling Street. Aurora, CO 80045. Due 10/28/2026 at 14:00pm MST.

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