City of Philadelphia PHLContracts Periscope #B2728265

On-site inspection and repair of Philadelphia’s IBM TS3500 tape library

The City of Philadelphia is seeking on-site service to restore operation of an IBM TS3500 tape library and support data migration to an IBM TS7700 system. - Government buyer: City of Philadelphia, Office of Innovation & Technology (OIT), Enterprise Management Team; Philadelphia, Pennsylvania. - OEM: IBM — the requested equipment is an IBM TS3500 (3584) tape library. IBM TS7700 is referenced as the destination virtual tape library for the City's data migration. - Requested service: One on-site inspection and repair service at 1234 Market Street, 15th Floor, Philadelphia, PA 19107. - Inspect Accessor A, Accessor B, or both, including Grippers 1 and 2, the PDC card, X-axis motor, belt and pinion, Y-axis motor and belt, Y-axis cable, X- and Y-axis blue bumpers, top guide rollers, Y-mast bolts, and tape-drive bezels. - Inspect the Universal Gripper and replace it if applicable; replace defective components as needed. No component part numbers are provided. - Reason for service: Accessor critical errors 48A0 (“no motion allowed”) and 4891 (“Cartridge present sensor”) are preventing data migration.

Description

The City of Philadelphia seeks service for an IBM TS3500 tape library at 1234 Market Street following hardware failures that are preventing data migration to an IBM TS7700 virtual tape library. The scope includes inspection of the TS3500 (3584) accessor and listed components, replacement of defective components, and inspection of the universal gripper, with replacement if applicable. Services are to be performed at 1234 Market Street, 15th Floor, Philadelphia, PA 19107. The micro-purchase may be awarded as a whole or by line item to the lowest responsive and responsible bidder; sellers must quote all items to be eligible, and must not begin work until notified by the department.

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