Massachusetts COMMBUYS #BD-27-1080-OSD10-OSD10-134573

Massachusetts OSD seeks VRM application maintenance and support, with equivalent alternatives considered

The Commonwealth of Massachusetts is seeking continued support for its Vendor Report Management application while considering equivalent alternatives. - Government buyer: Commonwealth of Massachusetts, Operational Services Division (OSD), Department OSD10 – OSD HRA. - OEM: B2Gnow provides the proprietary, customized Vendor Report Management (VRM) application. - Vendors and resellers named: Insight Public Sector Inc. is the reseller OSD expects to request a quote from; SHI International Corp. is identified as the reseller in the historical agreement. - Requested service: 12 months of VRM software subscription, maintenance, and support. No product part number is specified. - VRM handles quarterly vendor sales reports, contract-manager review and approvals, administrative-fee calculations, and online ACH payments. - The quote is to include annual subscription and support fees, an option for renewal, pricing for additional capacity and optional services, continued warranty and Service Level Agreement coverage, indemnification, and confirmation of specified insurance. - Alternatives and requirements: Other vendors may propose an equivalent or better-value solution, including transfer of data from the existing system and ongoing maintenance and support, at no more than the estimated annual maintenance cost of $133,780.28. - Potential additional work: OSD may request analysis, estimates, and implementation services related to transition to a successor system. These services may be separately priced. - Estimated annual value: $133,780.28.

Description

The Operational Services Division (OSD) is seeking responses regarding its intent to procure twelve months of maintenance and support for its proprietary Vendor Report Management (VRM) application, with services provided by B2Gnow and payment through a reseller on statewide contract ITS86. The system manages vendor sales reports and administrative fees, and the estimated value of the twelve-month contract is $133,780.28. Interested vendors must show they can provide the same product or service, arrange transfer of existing data, and provide ongoing support at a cost equal to or less than the estimate. Responses must include information about the vendor's SaaS offering, capacity, configuration and interface options, costs, implementation examples, organization, and principals’ resumes; the deadline is October 30, 2026.

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