My Florida Marketplace #RFQ-007-26

Off-duty detail management software and support for the Florida Highway Patrol

Florida Highway Safety and Motor Vehicles is seeking an off-duty detail management application for Florida Highway Patrol personnel. - Government buyer: Florida Department of Highway Safety and Motor Vehicles (HSMV), Florida Highway Patrol, Bureau of Purchasing and Contracts. - OEMs and vendors: No OEMs, software manufacturers, or vendors are named in the opportunity. - Requested solution: An off-duty detail management application for scheduling Troopers for private employers and major special events, with customer relations, personnel payment processing, customer billing and receipts, and internal and external reporting. - Implementation and support: The vendor will implement, operate, update, maintain, and support the application, and provide user training and 24/7 support. - Technical and operating requirements: Preferably web-based and cloud-hosted, with mobile access, two-factor authentication, CJIS-compliant secure cloud hosting, accessibility, security controls, and unlimited end-user, vendor, and coordinator accounts without fees. The system must support oversight of work limits, including no more than 36 additional hours per week or 16 hours per day. - Insurance and payment model: The vendor must provide workers’ compensation and liability insurance for officers performing details through the application. The application is provided to the Department at no cost; hiring entities pay the vendor under its quoted fixed-unit-price model. - Term: Three-year initial agreement, with up to three additional years at the Department’s discretion, subject to satisfactory service and annual legislative appropriation.

Description

The Florida Department of Highway Safety and Motor Vehicles is requesting quotes for an off-duty detail management software application for the Florida Highway Patrol. The application will allow Troopers to schedule and manage off-duty detail opportunities, with services including scheduling, customer relations, personnel payments, customer billing and receipts, and reporting. The vendor is responsible for implementation, operation, updates, and maintenance; the selected vendor is expected to be compensated by the entities hiring the Troopers, and the application is sought at no cost to the Department. The scope also includes workers’ compensation and liability insurance for officers performing details through the application.

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