Norfolk Opengov #RFQ 11349-0-2027/JF

Portable veterinary digital tomosynthesis X-ray system for the Virginia Zoo

The City of Norfolk is seeking a complete portable digital tomosynthesis X-ray system for veterinary imaging at the Virginia Zoo. - Government buyer: City of Norfolk, Department of the Zoo, on behalf of the Virginia Zoo; Office of the Purchasing Agent. - OEMs and vendors: No manufacturers, OEMs, or vendors are named. Bidders must provide manufacturer-issued documentation showing compliance with the technical requirements. - Products requested: One complete portable tomosynthesis-capable X-ray system, including an X-ray generator and tube, digital detector with at least a 6 × 6-inch field of view, workstation and software, control PC, portable diagnostic monitor, and X-ray stand. The system must support PACS-ready storage and full DICOM compatibility. Mobile carts for the system and monitor are also identified; they are described as optional/separately quoted in some solicitation information and as system features in the attachment. - Services and support: Delivery to the Virginia Zoo veterinary hospital in Norfolk, installation, functional testing, and initial user training. Training covers system operation, safety, tomosynthesis workflow, species-specific positioning, and troubleshooting, with additional training for new personnel during the warranty period. - Warranty and notable requirements: At least one year of manufacturer warranty coverage for the system and software, including parts, labor, service calls, and maintenance guidance. On-site technical support must respond within 24–48 hours; phone or video troubleshooting is required within two hours. Loaner equipment is required when available. Extended warranty coverage of up to four years and preventive-maintenance plans are optional and must be quoted separately.

Description

The City of Norfolk, on behalf of the Virginia Zoo, is requesting quotes for one complete digital tomosynthesis imaging system. The procurement includes purchase, delivery, installation, training, and warranty support, with all components needed to acquire, process, and view images. The system must meet the solicitation’s technical specifications, including mobile use, setup and functional testing, and manufacturer documentation certifying compliance. Warranty coverage must include at least one year of coverage for the imaging system and software, with specified service and response-time requirements.

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