Alabama Procurement Portal #SRC0000037217

Annual Applied Biosystems QuantStudio 5 maintenance and repair service

Alabama is seeking a one-year service agreement for a QuantStudio 5 real-time PCR system at its state diagnostic laboratory in Auburn. - Government buyer: Alabama Department of Agriculture and Industries, for the Thompson Bishop Sparks State Diagnostic Laboratory in Auburn, Lee County. - OEM: Applied Biosystems (AB), whose QuantStudio 5 system is covered by the requested service plan. - Requested service: One Planned Maintenance AB Assurance Plan for one QuantStudio 5 0.1 mL Block Real-Time PCR System, serial number 272513746. - Includes parts, labor, and travel for remedial repairs and no-charge planned maintenance visits. - Requires priority response within two business days after a service call and a three-business-day target for remedial repairs. - Includes priority instrument technical and application support by phone and email, plus remote monitoring and Dx Service with customer notification of instrument failures or errors reported by AB monitoring software. - Notable requirement: The service provider must be approved by the National Animal Health Laboratory Network to service equipment used in federal testing.

Description

Alabama Department of Agriculture and Industries seeks a quote for an annual service agreement for one QuantStudio 5 0.1 mL Block Real-Time PCR System, serial number 272513746. The service period is December 29, 2026 through December 28, 2027, and the supplier must be approved by the National Animal Health Laboratory Network to service equipment used in federal testing. The agreement must include an AB Assurance Plan covering parts, labor, and travel for remedial repair; planned maintenance; specified response targets; technical support; and remote monitoring. Suppliers quoting alternate items must provide a complete model or part number and descriptive or technical literature.

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