Opportunity
Texas DIR/ESBD #RFP2026-056
Cloud POS software and implementation services for City of Waco venues
Posted
October 15, 2026
Respond By
November 05, 2026
Identifier
RFP2026-056
NAICS
513210, 541511, 541512, 541519
The City of Waco is seeking a cloud-based point-of-sale solution and implementation services for municipal attractions and related operations. - Government buyer: City of Waco, Purchasing Services. - Sites and departments served: Cameron Park Zoo, Waco Mammoth National Monument, Texas Ranger Hall of Fame & Museum, Destination Marketing, and the Bledsoe-Miller STEAM Center. - OEMs and vendors: No POS OEM or solution vendor is named. Tyler is identified as the City's ERP environment to be integrated with; EUNA/Bonfire is identified as the electronic bidding platform, not the POS provider. - Requested solution: Cloud-based POS software with core POS functionality and at least one additional application area. Requested capabilities include admissions and ticketing, activities and facility management, merchandise and inventory, memberships, concessions, and donations. No product quantities or manufacturer part numbers are specified. - Services requested: Project management, configuration, data conversion, integrations, report development, testing, training and change management, go-live and post-go-live support, and ongoing hosting, security, and maintenance. - Notable requirements: Integrate with the City's Tyler ERP environment and payment processors; keep City data onshore; provide reporting and support operations across multiple venues. The anticipated agreement term is at least five years. Specific start and end dates are not provided.
Description
The City of Waco is seeking sealed proposals for point-of-sale software and implementation services. The solution will support Cameron Park Zoo, Waco Mammoth National Monument, and the STEAM Center, including the Waco-McLennan County Library and Destination Marketing. The solicitation includes software, implementation, data conversion, and integration scopes. Proposals are due November 5, 2026, at 2:00 PM, and will be opened publicly at 2:01 PM via Zoom.