San Mateo Opengov #313065

On-call quality assurance and software testing services for San Mateo County

San Mateo County is seeking firms to provide on-call quality assurance and software testing for County technology systems. - Government buyer: County of San Mateo, County Executive’s Office – Board of Supervisors. - Requested services: As-needed QA and software testing across County applications, SaaS platforms, business processes, and technology initiatives, from planning and implementation through maintenance. - Develop test strategies, plans, cases, scripts, and test data; conduct functional, regression, integration, system, user acceptance, accessibility, security, performance, API, and data-integrity testing. - Track defects, validate fixes, support retesting and user acceptance testing, coordinate with County teams and stakeholders, and provide status reports and recommendations. - Tools and platforms mentioned: Salesforce-related configurations and Apex code, Jira, Postman, Data Loader, and SOQL/SQL. These are examples relevant to the work, not specified purchases or proposed suppliers; no hardware, product part numbers, or product quantities are requested. - Notable requirements: Firms must have provided similar services for at least six years within the last ten years, and proposed QA staff must have in-depth knowledge of testing methods. Proposers must address targets of identifying 95% of critical defects before production and executing 100% of planned test cases by the release deadline. - Agreement and pricing: Anticipated three-year agreement, with hourly time-and-materials pricing and a cap on the County’s maximum fiscal obligation. Assignments and staffing will be set individually; no minimum work is guaranteed.

Description

The County of San Mateo seeks one or more qualified contractors to provide quality assurance, software testing, and related consulting services on an as-needed basis for County software and technology initiatives. Work may support SaaS and other systems, applications, business processes, and operational initiatives, and may include test planning and execution, multiple types of testing, defect tracking and validation, user acceptance testing support, and reporting. Individual assignments, duration, and staffing will be set through individual contracts, and the County guarantees no minimum volume of work. The anticipated agreement term is three years; the County anticipates time-and-materials pricing with an hourly rate inclusive of expenses and a cap on its maximum fiscal obligation.

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