West Orange Township Civicplus #418

West Orange Employee Benefits and Insurance Brokerage Services

The Township of West Orange is seeking a benefits broker to support its employee and retiree insurance programs. - Government buyer: Township of West Orange, New Jersey; Purchasing Agent. - Services requested: Insurance brokerage and employee-benefit support for approximately 724 active employees and retirees, covering medical, prescription, dental, vision, and related benefits. - Service requirements: Provide at least one dedicated account manager and one backup; assist with employee inquiries, claims, benefit discrepancies, administration, and education; administer COBRA; and maintain secure benefits documentation and an online HR and benefits library. - Renewal and plan analysis: Analyze claims, plan structure, carrier rates, loss experience, and market trends; market the program to carriers and negotiate rates; assess cost-effective plan designs and provider networks; and support transitions to new plans when needed. - Additional support: Provide legislative and carrier-change updates, customized onsite wellness programming, and health fairs and open-enrollment meetings upon request. - OEMs and named vendors: No OEMs, insurance carriers, or broker vendors are named in the materials. - Products and quantities: No products or product part numbers are requested. One broker-services engagement is listed; no fixed employee-level service quantities are specified. - Contract term: One year, with two optional one-year extensions.

Description

The Township of West Orange is requesting proposals for insurance broker services. The scope includes customer service and account-management support, insurance and benefits administration, monitoring insurance trends, and annual benefit renewals, among other services. Proposals must be submitted by the stated deadline with one original and one electronic copy; they will be publicly opened and read aloud. Respondents must comply with the specified New Jersey statutory, registration, equal employment opportunity, and Township Pay to Play requirements.

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