CanadaBuys #100032783

Research and Consulting to Improve Service Navigation for Seniors

Employment and Social Development Canada is seeking research and consulting services to improve how seniors and caregivers find and access support services. - Government buyer: Employment and Social Development Canada (ESDC); the notice names Robert Hayman as the contact. No sub-agency or office is specified. - Requirement: One research and consulting project, delivered remotely or virtually. - Component A: Review access to information about support services for seniors and caregivers across 14 federal, provincial, and territorial jurisdictions; identify barriers and the services most frequently sought. - Component B: Develop case studies with jurisdictional officials on how seniors and caregivers learn about and access services, then provide policy recommendations to improve service navigation. - Products and OEMs: No physical products, part numbers, OEMs, or commercial vendors are identified; the requested work is a professional service. - Performance period: Approximately 24 months from contract award; the initial release also describes a 25-month duration.

Description

Employment and Social Development Canada (ESDC) is seeking proposals for a research project on service navigation support for seniors. Component A will review information accessibility for support services available to seniors and caregivers across federal, provincial, and territorial jurisdictions and identify common barriers. Component B will develop case studies with officials from those jurisdictions on how seniors and caregivers learn about or access support services, and provide policy recommendations to improve service navigation support. The notice states that the requirement is open to qualified Tier 1 holders under the specified Task and Solutions Professional Services supply arrangement, and is intended to result in one contract.

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