Snohomish County Public Transportation Benefit Area Corporation Procureware #2026-139

Community Transit Enterprise Business Systems Replacement and Implementation

Community Transit is seeking an integrated enterprise software solution and implementation services to modernize its Finance, Human Resources, and related business systems. - Government buyer: Community Transit (Snohomish County Public Transportation Benefit Area Corporation), Procurement office, Everett, Washington. - Scope: Replace and integrate enterprise systems, primarily Finance and HR/HCM, with the possibility of related systems. Proposals must include both software and implementation services; proposals may cover all or a subset of functionality, and best-of-breed solutions or multiple awards are possible. - Software and deployment: No specific enterprise software OEM or solution vendor is designated. SaaS is preferred, but CT-hosted and vendor-hosted/managed-service approaches are also considered. DocuSign is mentioned only as an example of a CT-approved e-signature platform for integration. - Requested functions: General ledger and financial reporting; capital assets; project accounting and grants; debt and investments; operating, personnel, and capital budgets; purchasing, bids, and contract management; accounts payable and receivable; billing and cash receipts; recruiting and onboarding; HR and benefits; learning and performance management; timekeeping and scheduling; compensation and payroll; and employee self-service. - Implementation services: Strategic redesign, project management, configuration and customization, data conversion, interfaces and integrations, testing and quality assurance (including payroll parallel testing), training, and ongoing support or optional application managed services. - Notable requirements: Address 2,198 functional and technical requirements and provide information on architecture, hosting and security, data conversion, testing, training, and integrations. Identify AI and other advanced data-driven features and their costs. CT prefers phase- or milestone-based payments, implementation services priced on a not-to-exceed basis, and a 20% retainage through acceptance; maintenance and subscription increases are expected to be limited. - Products and quantities: One enterprise business software solution is requested; no part number or fixed quantity is specified. Implementation and related services also have no stated quantity. - Timing: Implementation is anticipated to begin in 2027, with phased Financials followed by HR and potentially related systems. The contract duration and end date are not specified; the cost worksheets request a ten-year investment projection, which is not identified as the contract term.

Description

Community Transit is soliciting a strategic redesign, replacement, implementation, and integration of its enterprise technology, primarily its Financial and Human Resources systems and potentially certain related systems. Proposers must provide both enterprise software solution(s) and the implementation services needed to deliver the project; proposals offering only software or only implementation services will not be considered. The functional requirements cover areas including finance, budgeting, procurement, accounts payable and receivable, human resources, benefits, payroll, and interfaces. An optional pre-proposal vendor teleconference is available, with details provided in the RFP specifications.

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