City of Chicago #77413

Chicago seeks a delegate agency for small-business digital skills and technology support in Service Area 3

The City of Chicago is seeking one delegate agency to deliver its Small Business Technology Enhancement Program in Service Area 3. - Government buyer: City of Chicago, Department of Business Affairs and Consumer Protection (BACP), Office of the Director of Economic Recovery; named contact: Maurice Phillips. - Opportunity: Administer a localized program for under-resourced small businesses and entrepreneurs in Chatham, Chicago Lawn, Englewood, Greater Grand Crossing, West Englewood, and Woodlawn. - Requested services: Provide community outreach, workshops, and individualized technical assistance. Help businesses access digital devices, internet connectivity, and digital tools; build foundational digital literacy; and develop practical skills such as online marketing, eCommerce, digital payments, Canva, point-of-sale systems, social media, and AI tools. - Delivery requirements: Make services culturally relevant and language-accessible, with community-specific support. Track and report monthly on businesses served, assistance hours, skills taught, events and attendance, success stories, and pre- and post-program survey results. - Award and funding: The City anticipates selecting one delegate agency, with funding of up to $100,000 for non-capital program expenses. Payments are reimbursement-based, with no advances. - Named products and vendors: Canva is mentioned as an example of a workshop topic; no product purchase, OEM, or supplier is specified. - Term: The anticipated performance period is approximately two months, with program launch planned for the fourth quarter of 2026; no option years or annual subscription are specified.

Description

The City of Chicago is seeking a delegate agency through an RFP to administer the BACP Small Business Technology Enhancement Program for Service Area 3. The solicitation requests information about the bidder’s organization, experience serving small businesses and implementing digital equity or inclusion programs, program implementation plan, staffing, timeline, and fiscal controls. The City expects to award up to $100,000 to one delegate agency to administer the program. Responses are due October 30, 2026, at 12:00 PM Central Time.

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