Minneapolis Supplier Systems #RFP2026-86

South Minneapolis Community Safety Center Resource Navigation Services

The City of Minneapolis is seeking a provider to deliver community navigation services at the South Minneapolis Community Safety Center. - Government buyer: City of Minneapolis, Neighborhood Safety Department (NSD); Minneapolis, Hennepin County, Minnesota. - Service requested: Trauma-informed, culturally responsive, person-centered navigation connecting individuals and families with community resources. Services include intake and needs assessments, individualized navigation plans, warm handoffs, help with appointments and applications, follow-up, appropriate crisis support and safety planning, partner coordination, and service documentation. - Staffing: Three full-time Resource Navigators, with at least two bilingual in languages commonly spoken by South Minneapolis residents. The solicitation specifies 4,160 hours for Navigator 1 and 6,240 hours each for Navigators 2 and 3 over the initial contract term. - Provider qualifications: At least three years of relevant direct-service experience, experience serving culturally diverse communities, and experience coordinating with community organizations and other partners, such as government agencies and healthcare providers. - Contract and budget: Initial two-year term, with up to three additional annual extensions at the City's option. The budget must cover the initial term; payment is reimbursement for eligible expenses, and indirect costs are generally capped at 15% of direct costs unless a qualifying indirect cost rate agreement allows more. - Products and suppliers: No products, part numbers, OEMs, or vendors are identified; this is a services procurement.

Description

The City of Minneapolis Neighborhood Safety Department seeks a qualified responder to operate from the South Minneapolis Community Safety Center and provide community navigation services. Services are to connect community members and families with community resources, promote stability, and support community safety through trusted partnerships and coordinated service delivery. The RFP specifies three full-time Resource Navigators, including at least two bilingual navigators, and sets experience requirements for community navigation or related direct human services. Proposals are due November 10, 2026, at 12:00 p.m. Minneapolis time.

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