Quebec SEAO #20174987

Renewal of electronic forms and web applications platform with Québec-based hosting and support

Santé Québec’s CHU de Québec–Université Laval is seeking to renew the electronic forms and web applications platform used by its human resources and procurement functions. - Buyer: Santé Québec – CHU de Québec – Université Laval. - OEMs and vendors: No OEMs, platform manufacturers, or vendors are identified by name in the notice. - Requested services: Renew platform licenses for two owner sectors and four existing web applications; provide dedicated cloud hosting in Québec, maintenance, security updates, platform migrations, and technical support. - Key requirements: Separate production, development, and acceptance environments; 99.8% availability; redundant daily backups; administration in French and English; accessible multilingual forms; workflow, notifications, reporting, and data-export capabilities; secure APIs; and continuity of existing integrations and configurations. - Additional work: Application-specific testing during migrations and updates, an external penetration test of the human resources portal, and a separate bank of hours for analysis, training, configuration, programming, and reporting. - Interest process: A qualified company demonstrating it can meet the requirements may prompt a public tender rather than the planned direct award.

Description

Santé Québec - CHU de Québec - Université Laval intends to contract directly with Dexero inc. to renew licenses, cloud hosting, and technical support for its existing electronic forms and Web applications platform. The platform supports centralized data management, including human resources and procurement portals, and the contract includes an initial 12-month term with two 12-month renewal options. Services include hosting in Québec, maintenance and security, platform updates, support, and continued operation of integrations and workflows. The notice invites interested companies to submit a manifestation of interest by October 26, 2026; if an eligible company demonstrates it can meet the requirements, the organization will abandon the intended direct award and issue a public tender.

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