North Carolina eVP #Doc2431100251

Repair, software upgrades, and reinstallation for two aircraft-mounted FLIR systems

North Carolina is seeking one-time factory repair and aircraft support for two NCEM-owned FLIR systems used by the Civil Air Patrol North Carolina Wing. - Government buyer: State of North Carolina, Department of Public Safety, Division of Emergency Management (NCEM); supporting the Civil Air Patrol North Carolina Wing. - OEM: FLIR Systems is identified as the OEM and destination for factory repair. No service contractor or reseller is named. - Equipment: Two aircraft-mounted FLIR systems, described as U800 in the equipment specification and U8500/8500 elsewhere. Each is associated with a Cessna 182T, tail number N963CP. - Requested work: Remove the systems, arrange secure shipment and OEM factory repair, complete required software upgrades, and perform certified reinstallation so the aircraft can return to flight service. - Pricing breakdown: Separate pricing is requested for Aircraft 1 and Aircraft 2 for system maintenance/software upgrade, installation, freight, and total system repair. - Notable requirements: Work must begin within 14 business days after the contract becomes effective. The equipment identifiers differ across the specification, so the U800 and U8500/8500 references should be confirmed.

Description

The solicitation seeks specialized maintenance coordination and repair and installation support for two NCEM-owned Forward Looking Infrared (FLIR) systems operated by the Civil Air Patrol North Carolina Wing. Work includes aircraft removal and reinstallation, original equipment manufacturer logistics, factory repair coordination, and required software upgrades. The systems are installed on two aircraft, and both are reported to be broken. Responses must be submitted electronically through North Carolina's Electronic Vendor Portal by October 22, 2026, at 2:00 PM ET.

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