San Bernardino County ePro #ARMC127-ARMC-6518

ARMC lease of multi-site weapons detection and visitor management systems

San Bernardino County is seeking a multi-site lease of weapons detection and visitor management systems for Arrowhead Regional Medical Center (ARMC), with purchase options. - Government buyer: San Bernardino County, on behalf of Arrowhead Regional Medical Center (ARMC); no specific office is identified. - OEMs and vendors: No OEMs, brands, models, resellers, or vendors are named in the opportunity. - Requested systems: Weapons detection coverage for 12 entrances across the hospital campus and off-site Family Health Centers; visitor management at the hospital and four Family Health Centers. The facilities are in Colton, Rialto, Fontana, Redlands, and San Bernardino. - Included equipment: Self-service registration kiosks with touchscreen check-in, ID scanning, badge printing, multilingual support, accessibility features, and contactless check-in. No system, kiosk, or lane unit quantities or part numbers are specified. - Notable detection requirements: AI or equivalent identification of metallic and non-metallic threats, real-time redboxing, screening while people are moving at up to 3,000 people per hour per lane, alerts, remote video access and storage for up to 180 days, reporting, and operation during power or network outages. Equipment must support accessibility, fire egress, and safe screening for people with medical implants and mobility aids. - Notable visitor management requirements: ID scanning and identity verification, configurable watchlist screening and alerts, visitor badges and check-in/out tracking, audit and operational reports, offline operation, and integration with ARMC's Epic electronic health record and the weapons detection system. - Services and support: Installation, implementation, and training are expected to take 4–6 weeks. The request includes help desk support, maintenance, repairs, updates, defective-part replacement, training, and local service representation. Detection-system malfunctions must trigger alerts to support repairs within two hours; four-year hardware, service, and software warranties are required. - Term and purchasing options: Maximum four-year contract term, with lease, lease-to-own, and end-of-term purchase options requested. Pricing is requested across Years 1–4; no specific calendar dates are stated.

Description

San Bernardino County, on behalf of Arrowhead Regional Medical Center, is seeking proposals to lease a Weapons Detection System and Visitor Management System, with a potential purchase component. The system is intended to help detect concealed weapons and threats and manage visitor workflow. The procurement includes hardware, software and licenses, technical support, training, and maintenance. The RFP states that the contract period will be a maximum of four years from execution.

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