New York State Contract Reporter #2026-3110-1

Seneca County jail EHR and practice management system

Seneca County is seeking a secure, integrated EHR and practice management solution for healthcare delivered in its jail. - Buyer: Seneca County, through the Sheriff’s Office Corrections Medical and Mental Health Department; the County Manager’s Office is also identified. The RFP names Captain Donald Borland. - Procurement: RFP#2026-3110-1 for an electronic health record and practice management system supporting inmate medical, mental health, and substance use disorder services in one clinical and billing platform. - System capabilities: Clinical documentation, assessments, screenings, treatment plans, progress notes, discharge summaries, electronic signatures, scheduling, medication management, e-prescribing, reporting, dashboards, analytics, and quality reporting. The system must support integration with labs, pharmacies, providers, and state and federal systems, as well as transfer of inmate health records and required paperwork to NYSDOCCS. - Security and compliance: Encryption in transit and at rest, role-based access, audit trails, and compliance with applicable New York State, federal, and cybersecurity requirements. The solution must support CCBHC certification and ongoing compliance. - Services and quantities: Implementation, data migration, training, go-live and post-implementation support, technical support, and system updates are requested. No quantities or product part numbers are specified. - OEM/vendor: Qualifacts is mentioned as a prior provider to the County’s Mental Health Department; it is not identified as the selected vendor for this solicitation. - Term: The summaries differ: one describes a three-year term with two possible one-year extensions, while the detailed RFP summary says the term will be set by County resolution and may be renewed in successive 12-month periods. An anticipated start is in early 2027; no definitive end date is stated.

Description

Seneca County is soliciting proposals for an Electronic Health Record and Practice Management System for the jail. The system will support integrated inmate medical, mental health, and substance use disorder services through a single clinical and billing platform, and must support transfer of required paperwork to NYSDOCCS when an inmate is transferred. The solution must comply with applicable New York State, federal, and regulatory requirements. The scope includes implementation, training, support, and ongoing system updates.

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