E-Rate #270001389

Managed dedicated symmetrical internet access, 5–10 Gbps

Sankofa Freedom Academy Charter School is seeking managed dedicated internet access for its Philadelphia school location. - Buyer: Sankofa Freedom Academy Charter School, Philadelphia, Pennsylvania; no sub-agency or procurement office is identified. - Requested service: One dedicated, fully managed, symmetrical internet connection with a minimum bandwidth of 5 Gbps. Bidders are also asked to price 6, 7, 8, 9, and 10 Gbps tiers where available. - Service and support: Include installation, configuration, testing, activation, required facilities and equipment, Ethernet handoff, and 24/7 network monitoring and technical support. Proposals should describe the connection technology and last-mile medium. - Service levels: Provide an enforceable SLA addressing availability, latency, packet loss, jitter, repair and response times, escalation, maintenance, and service remedies. - Equipment: Include any required customer-premises equipment or managed router, with applicable licensing, maintenance, monitoring, and support; clarify whether equipment is included, rented, or purchased. - Pricing: Itemize recurring and non-recurring charges, installation, special construction, equipment, fees, and any E-Rate-ineligible costs separately. Pricing is requested by funding year. - Term: Three-year initial service term aligned with Funding Years 2027–2029, with up to two optional one-year renewals by mutual written agreement. Service is expected to be installed, tested, and operational at the start of the term, subject to acceptance. - OEMs and vendors: No internet service provider, equipment vendor, or OEM is named in the materials.

Description

Sankofa Freedom Academy Charter School is seeking proposals for dedicated, fully managed, symmetrical Internet Access service for E-Rate Funding Years 2027–2029, from July 1, 2027 through June 30, 2030. The minimum required bandwidth is 5 Gbps, and bidders are asked to price 6, 7, 8, 9, and 10 Gbps tiers where available. Proposals must include recurring and non-recurring charges, special construction, CPE, and fees, with ineligible components priced separately. The RFP also requires bidders to describe their service-level guarantees and support, and includes an option for up to two one-year renewals.

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