CanadaBuys #R000214144

Shared Services Canada National Capital Region security guard services

Shared Services Canada is seeking a contractor to provide security guard services across its National Capital Region facilities in Ottawa and Gatineau. - Government buyer: Shared Services Canada (SSC), through its procurement office; contracting authority identified as Chayanna Deschesnes. - OEMs and vendors: No OEMs, commercial vendors, or security-service providers are named in the solicitation. - Services requested: Security Officers Levels 1–3; site, watch/shift, and section supervisors; access control, patrols, visitor management, escorts, alarm response, Security Operations Centre (SOC) and CCTV monitoring, reception, identity-card and credential support, and incident documentation. - Site-specific staffing: Multiple Ottawa posts and Gatineau posts, including access-control stations, continuous SOC coverage, identity-card technicians, mobile patrols, and regional escort services. The solicitation does not provide fixed staffing quantities. - Optional and rate-based services: Alarm response, mobile patrols, contractor vehicles and mileage, and hourly premiums for overnight shifts, statutory holidays, and designated use-of-force-qualified positions. - Notable requirements: SECRET clearances are required for specified posts; bilingual English/French capability is required for many positions. Some assignments also require Canadian citizenship, use-of-force qualifications, a valid driver’s licence, contractor-provided equipment, service continuity, and emergency surge capacity. Applicable ICT deliverables must meet accessibility requirements. - Term: Two-year initial term, with up to five one-year extension options and a possible transition extension of up to two months.

Description

Shared Services Canada (SSC) is seeking professional security guard services at various facilities throughout the National Capital Region, including Ottawa, Ontario, and Gatineau, Quebec. The contractor will provide qualified personnel, supervision, equipment, and operational support to protect SSC employees, visitors, information, facilities, and assets. Services include access control, visitor management, escorts, patrols, alarm response, security operations centre and CCTV monitoring, guard desk and static or mobile guard services, credential management, and incident reporting and response. The solicitation describes one contract with an initial two-year term and five irrevocable one-year options for Canada to extend the term.

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