CanadaBuys #CCA014ITIM

On-Demand IT Professional Services Across Eight Service Streams

The Canada Council for the Arts is seeking qualified providers for flexible, on-demand IT professional services across eight service streams. - Government buyer: Canada Council for the Arts — IT Service and Procurement Centre of Expertise. - Named OEMs and platforms: Microsoft (including Microsoft 365), Salesforce, and Unit4 are identified in connection with enterprise platforms and business applications; no service-provider vendor is named. - Services requested: - Enterprise platform and business application configuration, development, integration, maintenance, and support. - Application design, development, modernization, testing, integration, and support. - Data architecture, analytics, reporting, business intelligence, information management, governance, and database administration. - Enterprise and solution architecture, cloud, infrastructure, cybersecurity, identity and access management, and network services. - Project, program, business analysis, and change management support, including planning, governance, reporting, documentation, training, and knowledge transfer. - User experience and service design, accessibility assessment and remediation, testing, and quality assurance. - Technology audit and advisory services covering controls, compliance, governance, risk, cybersecurity, and IT operations. - AI strategy and implementation, generative AI, machine learning, responsible AI governance, automation, intelligent search, and emerging-technology assessment. - Delivery and requirements: Work may be time-based, deliverable-based, or hybrid, and may be performed remotely or at the Council’s National Capital Region offices. Qualified resources and knowledge transfer are required; services and materials may be needed in English, French, or both. - Purchasing scope: No fixed service quantities, product purchases, or part numbers are specified. Individual work requirements are established through call-ups.

Description

The Canada Council for the Arts is seeking qualified providers of multi-stream information technology professional services to support ongoing operational needs and project-based initiatives on an as-and-when-required basis. Services may be time-based or deliverable-based and include enterprise platforms and applications, software development and support, data and analytics, architecture and infrastructure, cybersecurity, project and change management, accessibility and quality assurance, audit and advisory services, and artificial intelligence and automation. Suppliers must provide qualified resources and support knowledge transfer; deliverables and related materials may be required in English, French, or both. The solicitation establishes standing offers, with work authorized through subsequent call-ups.

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