CanadaBuys #202701950

Public Safety Canada IM/IT Research and Advisory Services

Public Safety Canada is seeking subscription-based IM/IT research and advisory services for its digital modernization and public safety transformation work. - Government buyer: Public Safety Canada, within Public Safety and Emergency Preparedness Canada. - Invited vendors: Forrester Research Limited, Info-Tech Research Group Inc., and Gartner Canada Co. - Procurement structure: Two service streams are planned, with separate awards intended for each: Stream 1 supports Tier 1 executives and Tier 2 middle management; Stream 2 supports Tier 3 operational teams. - Services requested: - Secure online research library with unlimited access to downloadable articles, reports, templates, blueprints, white papers, and guides. English is required; French is preferred if available. - Review of client documents and artefacts, with written findings and actionable recommendations. Reviews may cover governance and strategy, operational and planning materials, or technical documents such as business requirements and Target Enterprise Architecture. Documents may be up to 30 pages, with delivery within 10 business days of request. - Advisory sessions with a written summary for each session. Tier 1 and Tier 2 allow up to 10 sessions per quarter, each 30–60 minutes; Tier 3 allows up to 5 sessions per quarter, each one hour. Sessions are scheduled within 10 business days of request, and summaries are due within 5 business days after each session. In-person or virtual sessions are allowed, with MS Teams preferred. - Research-linked Q&A sessions providing tailored advice, insights, written summaries, and supporting materials, with topics ranging from strategic priorities to technical solution approaches. - Notable requirements: Research must be independent and authored by the service provider. Providers must have at least 150 full-time IT subject-matter experts and maintain privacy and security policies, along with defined service and quality measures.

Description

Public Safety Canada is seeking IM/IT Research and Advisory Services to support its digital modernization and Public Safety Transformation Agenda. The requirement includes secure, subscription-based access to independent research, assessment tools, diagnostics, and advisory services, supporting priorities such as secure information management, security posture, community safety, AI-driven solutions, and operational effectiveness. The opportunity is open only to holders of Supply Arrangement EN578-260567 qualified for these services in the National Capital Region; the invited holders are Forrester Research Limited, Info-Tech Research Group Inc., and Gartner Canada Co. The contract is estimated at 12 months, with the solicitation document indicating a possible one-year extension.

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