Opportunity
Quebec SEAO #2026-17-PUB
Municipal IT User Support and Infrastructure Maintenance Services
Posted
October 15, 2026
Respond By
November 16, 2026
Identifier
2026-17-PUB
NAICS
541513, 541519
Ville de L'Île-Perrot is seeking a service provider to support and maintain the municipality’s IT environment. - Buyer: Ville de L'Île-Perrot; municipal IT infrastructure. No specific sub-agency or procurement office is identified. - Services requested: User support and IT infrastructure management, monitoring, maintenance, incident response, and controlled system evolution. - Weekly on-site technician presence at city hall, plus remote support. - Preventive maintenance, documentation, and reporting to help sustain system availability, security, performance, and continuity. - OEMs and vendors: No OEMs, product vendors, or service providers are named in the opportunity. - Products and quantities: No products, part numbers, or product quantities are specified.
Description
La Ville de L'Île-Perrot is soliciting offers from specialized firms for technical services supporting its information technology infrastructure during 2027, 2028, and 2029, with options to extend through 2030 and 2031. The work includes user support, infrastructure management and monitoring, maintenance, and controlled evolution, with the goal of maintaining availability, security, performance, and continuity of municipal digital operations. Required activities include weekly on-site technician presence at city hall, remote support, system monitoring, preventive maintenance, incident management, documentation, and reporting. The contract term is 36 months, with extension options for a total of up to 60 months; estimated value is not disclosed.