SAM #36C10D27Q0005

VA VBA Retirement and Benefits Administration Subscription Service

The U.S. Department of Veterans Affairs is gathering industry input on a subscription service to support VBA retirement and benefits administration. - Government buyer: U.S. Department of Veterans Affairs (VA), Veterans Benefits Administration (VBA), Office of Human Capital Services (HCS). - What is requested: A commercial, web-based subscription service, potentially SaaS, providing centralized retirement and benefits information and tools for VBA employees and Human Resource Centers (HRCs). - Capabilities sought: Retirement calculations and planning; benefits and Thrift Savings Plan (TSP) tools; employee and HR self-service portals; case and document management; forms and reporting; and hosting, maintenance, help desk, and training. - Benefits information covered: Health, life, dental and vision, long-term care, flexible spending accounts, workers’ compensation, pay and leave, retirement, TSP, and Social Security. - Subscription quantities: 28 Full Access subscriptions, 236 Limited Access subscriptions, and 5 Hosting/Support units. No part numbers are provided. - Notable requirements: Integration with VA HR Smart and the Defense Finance and Accounting Service (DFAS); federal security and privacy protections; Section 508 accessibility; disaster recovery; and access within three calendar days of award. - OEMs and vendors: No OEMs or vendors are identified in the notice or attachment summary. - Opportunity context: This is market research to inform the VA’s acquisition strategy, not a commitment to purchase.

Description

DESCRIPTION

INTRODUCTION

THIS IS NOT A SOLICITATION. The Department of Veterans Affairs (VA), Veterans Benefits Administration (VBA), is issuing this Request for Information (RFI) – pursuant to Revolutionary FAR Overhaul (RFO) Part 10 model deviation https://www.acquisition.gov/far-overhaul/far-part-deviation-guide/far-overhaul-part-10, seeking a commercial off-the-shelf web-based, possibly a Software-as-a Service (SaaS), retirement and benefits administration subscription service. This RFI is issued solely for information and planning purposes only. There is no obligation for the Government to acquire any products or services described in this RFI and any responses to this notice are not offers, and cannot be accepted by the Government to form a binding contract. No funds have been authorized, appropriated, or received for this effort. The information provided may be used by VBA in developing its acquisition strategy and informing, refining, and finalizing the Performance Work Statement (PWS). Interested parties are responsible for adequately marking proprietary, restricted or competition sensitive information contained in their RFI response. Only electronic responses to this RFI will be accepted. The Government will not pay for any time expended or information submitted in response to this RFI. Eligibility in participating in a future acquisition does not depend upon a response to this RFI.

BACKGROUND

The VBA, Office of Human Capital Services (HCS), is seeking a commercial off-the-shelf web-based, possibly a Software-as-a Service (SaaS), retirement and benefits administration subscription service to provide one comprehensive, centralized repository for VBA employees’ health insurance, life insurance, dental & vision insurance, long term care Insurance, Flexible Spending Account, workers compensation benefits, pay and leave retirement services, Thrift Savings Plan (TSP), and Social Security user information. Prior to the use of this subscription service, the HCS Human Resource Centers (HRC) used local Excel tools, which led to inconsistencies and more errors when formulas were changed or corrupted. In addition, several tasks (e.g., Military Service Deposits, complex Service Computation Date (SCD) verifications, creditable time checks, etc.) were difficult or impossible to complete reliably, and there were delays and lack of standardized processes. Retirement and benefits subscription services eliminate these risks, increases visibility into retirement projection, and ensures standardization across HRCs.

INFORMATION SOUGHT

The Government is seeking the following information to be provided by the Vendors when responding to the RFI:

Company Information Capability Statement

3.1       Company Information

RFI respondents shall provide the following information:   

Company Name Company Address Company Point of Contact (name, address, telephone number, email address) SAM UEI Number NAICS Codes; and business size for NAICS 513210 Software Publishers Please identify if your company has any of the following business concern statuses (include all that apply): Small Business (SB); Certified Small Business Administration (SBA) 8(a) firm; Small Disadvantaged Business (SDB); Service-Disabled, Veteran-Owned Small Business (SDVOSB); Veteran-Owned Small Business (VOSB); Economically Disadvantaged Women-Owned Small Business (EDWOSB); Woman-Owned Small Business (WOSB); Historically Underutilized Business Zone (HUBZone) Small Business; Existing Multiple Award Contract (MAC) vehicles currently held by your company (examples may include General Service Administrations (GSA) schedules, Government-Wide Acquisition Contracts (GWACs), Indefinite Delivery Contracts (IDCs), Blanket Purchase Agreements (BPAs)) available for the Government’s use for this requirement.  For each MAC vehicle provide:

vehicle name vehicle number date of award expiration date

3.2       Capability Statement

RFI respondents shall provide a capability statement with an overview and approach of the entity’s ability to accomplish all of tasks and deliverables within the attached draft PWS, within this RFI.

Technical Questions:

1. Does your company have the capability to perform all required services in the Draft Requirements Document?

2. Does your company have similar or previous experience with the type of work outlined in the Draft Requirements Document?

3. Does the Draft Requirements Document contain sufficient information that would enable you to adequately respond to an RFQ?

4. Based on the provided information, would your company submit a quote/proposal? Also, if this requirement was issued under your GSA Contract?

4.0        RESPONSE INSTRUCTIONS

Please submit responses, via email, to the Contracting Officer, Vernon Mario Quilici at vernon.quilici@va.gov. Submissions are due no later than October 23, 2026, at 3:00pm EDT.  The email subject line should contain the following: “Response to RFI 36C10D27Q0005, Retirement and Benefits Administration Subscription Services.

VBA reserves the right to not reply to any emails, responses, questions, and materials submitted in response to the RFI. Please mark your response as “Proprietary Information” if the information included is business sensitive and /or includes trade secrets. RFI responses should not exceed 10 pages total, to include the capability statement. Responses shall be prepared on standard 8.5 x 11-inch paper (charts may be landscaped but must be on 8.5 x 11-inch paper) and shall be in Times New Roman, font size (12) with 1” margins (charts, graphs can be smaller, as needed). All pages of the response should be appropriately numbered and identified with the RFI number.

See attached document:  P01 PWS HCS RBSS 10.15.26 Draft for SAM RFI

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