Texas DIR/ESBD #205-10132026

Brushy Creek MUD Integrated Municipal Website and Managed Services

Brushy Creek Municipal Utility District is seeking an integrated solution to implement and operate its public-facing municipal website. - Government buyer: Brushy Creek Municipal Utility District (BCMUD; D0043), Williamson County, Texas. The attachment identifies Lori Brown as the buyer contact; no sub-agency or office is specified. - Procurement: Website provider services covering implementation, hosting, and ongoing website operations. - Products and services requested: - Configure and develop the CMS and website, with responsive design and clear information architecture. - Migrate website content and documents, and support content governance. - Provide resident-facing website functions and integrations, managed cloud hosting based in the United States, and security, availability, performance, and accessibility monitoring. - Train staff and provide launch support, 60 days of post-launch hypercare, and ongoing maintenance and managed support. - Provide end-of-term data export and handover. - Notable requirements: Meet WCAG 2.1 Level AA at launch; document accessibility capabilities with an ACR, VPAT, or equivalent evidence; verify migrated content; and address accessibility issues in provider-responsible work. - Separately priced options include a resident request/case-management channel, an accessible AI assistant, and additional integrations or content/document work. - OEMs and vendors: No website platform, OEM, or service provider is named in the opportunity materials. - Implementation is anticipated to take about six months. The initial managed-service term is three years after production launch, with two one-year renewal options. Pricing is requested for implementation and up to 60 months of post-launch services; renewal options are at the District’s discretion. - Estimated contract value: $150,000.

Description

Brushy Creek Municipal Utility District is requesting proposals for website provider services. The selected provider will deliver a modernized municipal website solution, including the CMS/platform, implementation, content migration, accessibility validation, hosting, training, launch support, and ongoing maintenance. Services may be provided on an ad hoc, periodic, or as-needed basis, with specific tasks defined when services are engaged. The solicitation calls for an integrated solution with a single prime provider accountable for delivery.

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