Mississippi Procurement Portal #3170036752

AI-enabled pharmacy IVR and patient communications system with PioneerRx integration

George County Pharmacy is seeking a three-year quote for an AI-enabled IVR and patient communications system that works with its existing PioneerRx platform. - Government buyer - MPTAP is listed as the customer for a request on behalf of George County Pharmacy, George Regional Health System. - The attachment identifies Carman Walley, Director of Pharmacy, George County Pharmacy, George Regional Health System. - OEM and named vendor - PioneerRx is the named pharmacy management system and the required live integration target. - No other proposed platform vendors are named in the request. - Requested products and services - 12 replacement telephones compatible with the proposed system; no part numbers are provided. - An AI-enabled IVR and patient communications platform, including software licensing or subscription and live PioneerRx integration. - Implementation and setup services. - Notable requirements - Quote pricing for a three-year period and provide a high-level feature summary. - The pharmacy processes approximately 18,000 prescriptions per month. - The system is being evaluated for a federally funded rural health grant initiative.

Description

The solicitation requests pricing and a basic feature summary for an integrated IVR and communications platform with AI capabilities that integrates with PioneerRx. The requested quote should cover software licensing or subscription costs, implementation and setup fees, and confirmation of live PioneerRx integration. The pharmacy operates 12 telephones that need to be replaced with compatible phones, serves 18,000 prescriptions monthly, and requests pricing for a three-year period. The source states this procurement is part of a federally funded rural health grant initiative requiring evaluation of multiple integrated systems.

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