Opportunity
Hawaii eProcurement Portal #B27000571
Airport telephone-system maintenance, repairs, and MAC services
Posted
October 15, 2026
Respond By
November 09, 2026
Identifier
B27000571
NAICS
811213, 238210
Hawaii DOT is seeking maintenance for the telephone systems and associated equipment at Daniel K. Inouye International Airport. - Government buyer: State of Hawaii — Department of Transportation, Airports Division; Daniel K. Inouye International Airport, Honolulu, Oahu. - Scope: Preventive and corrective maintenance for airport telephone and voicemail systems, PBX equipment, telephone power/UPS, State-owned wiring and cabling, and related equipment. Work includes routine and emergency response, scheduled maintenance, reporting, documentation, and moves, adds, and changes (MAC). - OEMs and equipment: NEC Univerge SV9500 and SV9100 PBXs; associated Cisco, APC, and HPE equipment is also included in the maintenance scope. No specific part numbers or equipment quantities are provided. - Priced schedule quantities: 12 months of maintenance; 60 telephone-service moves, 60 adds, and 60 changes; 120 additional technician hours; and a $50,000 allowance for parts and materials for corrective maintenance related to vandalism or natural disasters. - Notable requirements: The contractor must maintain the telephone system and respond to routine and emergency trouble calls. Work also includes required installation, relocation, modification, and station wiring/cabling for MAC requests. - Term: 12 months from the Notice to Proceed, with two optional 12-month extensions, for a potential maximum of 36 months.
Description
The State of Hawaii Department of Transportation, Airports Division, is soliciting maintenance services for the telephone system at Daniel K. Inouye International Airport on Oahu. Bidders must submit complete proposals through HIePRO by November 9, 2026, at 2:00 p.m. Hawaii Standard Time; late submissions will not be considered. Bidders must possess a valid State of Hawaii Specialty license at the time of bidding. A virtual pre-bid conference is scheduled for October 22, 2026, and questions and substitution requests are due by October 26, 2026.