Opportunity
City of Jacksonville #18287-27
RTLFiRST remittance-processing conversion, OPEX scanning integration, software upgrade, and support
Posted
October 14, 2026
Respond By
October 28, 2026
Identifier
18287-27
NAICS
541511, 541519, 423420
The City of Jacksonville’s Tax Collector’s Office is seeking RTLFiRST remittance-processing software, OPEX scanning integration, system conversion, and annual support. - Government buyer: City of Jacksonville, Duval County Tax Collector’s Office, working with the Technology Solutions Department. - OEMs and vendors named: RT Lawrence Corporation (RTL) supplies RTLFiRST and its support; OPEX supplies the scanning equipment. The conversion scope also names Manatron and GSG TaxSyst. - Products requested: 1 OPEX Connect Process Module (part number OPX-02); 10 new scan modules; RTLFiRST software licensing and a Version 8 upgrade. No part number or quantity is given for the software licensing or upgrade. - Services requested: Convert from Manatron to GSG TaxSyst; configure and integrate OPEX equipment with RTLFiRST; plan and perform implementation, installation, training, and testing; provide annual RTLFiRST maintenance and support, including OPEX Connect. - Notable requirements: RTL states it is the exclusive supplier of RTLFiRST and the only provider able to configure and integrate OPEX scanning equipment with the software. A dedicated processor workstation is required but not included. The customer must provide remote access to designated PCs and the server for installation. - Quoted amount: $11,050 plus applicable tax, including $7,000 for the module, $3,000 for services, and $1,050 for annual support. Support is in addition to existing base support.
Description
The Tax Collector’s Office is requesting RTL system services for check processing and bulk remittance of mail payments. The work includes conversion from Manatron to GSG TaxSyst, purchase of 10 new scan modules, and upgrades to Version 8 software. The supplier document identifies the outcome as a single-source purchase and lists OPEX Connect module services, implementation, installation, training, testing, and annual support.