City of Jacksonville #18285-27

Jacksonville Sheriff’s Office annual SmartCOP Crash and Citation maintenance renewal

The City of Jacksonville’s Jacksonville Sheriff’s Office seeks a single-source annual renewal of SmartCOP Crash and Citation software maintenance. - Government buyer: City of Jacksonville; Jacksonville Sheriff’s Office (JSO), Procurement Division, Finance & Administration Department. - OEM and vendor: SmartCOP, Inc., doing business as CTS America, is identified as the software OEM and only authorized supplier for its licenses, maintenance, upgrades, and support. - Requested service: One annual maintenance renewal for Crash and Citation (Mobile Forms), including upgrades and technical support for 80 existing licenses. No part number is provided. - Software functions: Supports crash reports, traffic citations and warnings, DUI processing, boating/resource warnings and citations, and sharing reports with the Clerk of the Court and the Florida Department of Highway Safety and Motor Vehicles. - Notable requirement: The agency cites the software’s proprietary nature and copyright restrictions as the basis for the single-source request; other suppliers are not authorized to provide the software or its support. - Stated not-to-exceed amount: $120,556.99.

Description

The Jacksonville Sheriff's Office seeks renewal of its Crash & Citation maintenance agreement for FY26-27. The procurement covers annual maintenance, upgrades, and technical support for SmartCOP Crash and Citation software, including the Mobile Forms renewal period from November 1, 2026, to October 31, 2027. The software supports crash reports, traffic citations and warnings, DUI processing, and boating warnings and citations, and shares reports with the Clerk of the Court and Florida Department of Highway Safety and Motor Vehicles. The source documents identify SmartCOP/CTS America as the sole source and state a not-to-exceed expenditure of $120,556.99.

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