SAM #192127VHQ6XXX0001

HSI telecommunications analysis software support and system requirements

DHS Homeland Security Investigations (HSI) plans a sole-source award for telecommunications analysis software support, with attached requirements describing a broader investigative analysis system. - Agency and intent - U.S. Department of Homeland Security (DHS), Immigration and Customs Enforcement (ICE), Homeland Security Investigations (HSI), Office of Acquisition Management. - HSI intends to obtain telecommunications analysis software support from Pen-Link, Limited, citing proprietary services and only one reasonably available source. - This is an informational notice, not a request for quotes or proposals. - Scope and system capabilities in the attachment - The system requirements call for at least 500 concurrent users and at least 10 TB of data capacity, with web-based access for geographically dispersed users. - Required capabilities include ingesting, analyzing, and visualizing live and historical telecommunications, mobile forensic, location, social media, and financial data; mapping, alerts, and exports; and migration and normalization of legacy and active-case data. - Requirements also describe real-time deconfliction and data sharing with HSTF and partner agencies, plus an integrated generative AI assistant and cognitive services using ICE/HSI-provided Azure accounts. - Deployment must remain within the ICE/HSI security boundary and provide access controls, evidence backup, masking, and audit logging. Cloud and infrastructure engineering, Agile development, support, training, and custom development are also identified. - Response and contract details - Interested parties may submit a one-page capability response addressing the Statement of Need. It must use Times New Roman, no larger than 11.5-point font; generic marketing material will not be evaluated. - The anticipated contract is firm-fixed-price, with one 12-month base period and four 12-month option periods. - The notice and attachment do not state specific software product names, part numbers, purchase quantities, or an estimated contract value.

Description

Notice of Intent to Sole Source:

Consistent with Revolutionary FAR Overhaul (RFO) 5.101(c), FAR Class Deviation 25-17, Rev. 1, the U.S. Department of Homeland Security (DHS), Homeland Security Investigations (HSI), Office of Acquisition Management (OAQ) intends to solicit from a single source under the authority of RFO 6.103-1, FAR Class Deviation 25-11, Rev. 1 for FAR Part 6 to Pen-Link, Limited for telecommunications analysis software support for the HSI Technical Operations Center (TOC) investigations.

The intended period of performance for this effort is one (1) twelve (12)-month Base Period and four (4) twelve (12)-month Option Periods. The anticipated contract type will be a firm-fixed price (FFP) contract for the required services.

The Government has determined that the circumstances of the contract action deem only one source reasonably available based on the capabilities of the source and proprietary nature of the services.

This notice is for informational purposes only and is not a Request for Quote (RFQ) or Proposal (RFP). This is NOT a request for competitive quotes or proposals. A determination by the Government not to compete this proposed action based upon responses to this announcement is solely within the discretion of the Government.

Interested parties may express their interest and demonstrate their capabilities in relation to the Statement of Need by submitting a one-page response no later than October 26, 2026, at 10:00 AM ET. The one-page response shall be Times New Roman and shall not exceed font size of 11.5.  

The Government reserves the right to evaluate all responses received and may determine an interested vendor not capable of performing the work required by the Statement of Need.

Please be advised that this announcement may constitute the only notice that will be posted for this acquisition, based on the review of any responses to this notice. Marketing brochures and/or generic company literature will not be considered nor evaluated. Proprietary information and trade secrets, if any, must be clearly marked on all materials. All information received that is marked Proprietary will be handled accordingly. Please be advised that all submissions become Government property and will not be returned.

All one-page responses shall be submitted to iosdswt@ice.dhs.gov by the date specified in this notice. All email responses shall contain “Telecommunications Analysis Software Support” in the subject line.

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