Alberta Purchasing #TI-ITP-12-2026

Alberta Justice SaaS IT Service Management Solution

The Province of Alberta is seeking a SaaS IT service management solution for its Justice-related needs. - Government buyer: Province of Alberta, Justice; no more specific sub-agency or office is identified. - Requested solution: Acquire, implement, and support a Software as a Service (SaaS) IT Service Management (ITSM) solution to manage specified ITSM practices and align with the ITIL 4 framework. - OEMs and vendors: No OEMs, vendors, or resellers are named. - Products and quantities: No specific products, part numbers, or quantities are identified. - Notable requirement: The solution must support the Justice-related ITSM initiative and be aligned with ITIL 4. - Solicitation reference: TI-ITP-12-2026.

Description

The Province of Alberta is seeking a contractor to acquire, implement, and support a Software as a Service (SaaS) IT Service Management (ITSM) solution. The solution is to manage specific ITSM practices and align with the Information Technology Infrastructure Library (ITIL) V4 framework. The anticipated contract period is December 1, 2026 through November 30, 2031. Submissions must be made electronically by November 16, 2026 at 14:00:59.

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