New York State Contract Reporter #2139878

Secure New York State prescription forms and ordering and tracking services

New York State is seeking a contractor to supply secure prescription forms and operate the supporting ordering, tracking, and customer-service program. - Government buyer: New York State Department of Health, Bureau of Narcotic Enforcement. - Products and annual estimated quantities: - One-part prescription pads, Practitioner and Institution versions: 1,750,000 pads; 100 prescriptions per pad. - Laser sheets, 1-up: 175,000 reams; one prescription per sheet. - Laser sheets, 4-up: 87,500 reams; four individually numbered and barcoded prescriptions per sheet. - Direct thermal rolls: 50,000 rolls; 500 prescriptions per roll. - Intermec-compatible reverse-wound thermal rolls: 25,000 rolls; 500 prescriptions per roll. - Reorder form DOH-250: one included with each order; quantity not stated. - Services: Secure production, storage, customization, and statewide delivery; emergency-stock management; secure web ordering and audit tools; serialization and inventory tracking; returns and reporting; suspicious-order handling; New York State data-system integration; and a toll-free call center. - Notable requirements: Forms must use secure stock and anti-counterfeit features, with unique base-31 numbering and barcodes. Standard orders are to ship within three business days, with rush orders fulfilled within one business day. The contractor must meet strict security and disaster-recovery requirements; the call center is to operate weekdays during business hours. - OEMs and vendors: No form manufacturer or OEM is identified. Taylor Communications is cited only as a recipient of an identical or substantially similar contract in the past; it is not identified as a current bidder.

Description

The New York State Department of Health is seeking bids to produce and deliver serialized, secure, forge-proof prescription forms to prescribers throughout New York State. The contractor will provide a call center to assist prescribers with orders and a secure data system that can integrate with New York State data systems to monitor and track each form. The prime contractor may employ a subcontractor, and the contract term is five years. The solicitation lists a 30% Minority/Women-Owned Business Enterprise contracting goal.

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