Los Angeles County Lacounty #RFB-IS-27200240

Los Angeles County Granicus GovDelivery communications services

Los Angeles County is seeking Granicus GovDelivery communications services under a brand-specific agreement. - Government buyer: Los Angeles County (also identified as the County of Los Angeles), Internal Services Department. The attachment names Peter Genov as the buyer contact. - OEM and vendor: Granicus is the named OEM and required direct provider. The solicitation is brand-specific and does not allow substitutions; third-party services will not be considered. - Requested services: Annual Granicus Communications Cloud – Enterprise SaaS subscription; annual SMS and/or voice transaction packages; and annual Random Short Code subscription. The specifications also describe an Enterprise service package and an additional SMS service. - Key capabilities and limits: Enterprise includes email, SMS, RSS and social media outreach; unlimited email sends; mass notifications; text-to-subscribe; up to 1,000 administrators, two accounts covering up to 50 agencies, 2,500 subscription topics, and 500,000 SMS messages per year from a shared U.S. short code. It also includes support, migration assistance, an 18-month rolling archive, up to 10 web-hosted training sessions per year, and up to 50 hours of template and integration development. - Messaging volume: The separate SMS service provides up to 8,000,000 additional SMS messages per year. The annual transaction line item specifies eight units per year of the 8,000,000-SMS package, with SMS priced per message and voice calls under one minute; messages must be used within one year. - Term: Five-year base term, with two optional 12-month extensions. Subscriptions and messaging allotments are annual. - Other procurement detail: Electronic delivery is specified. No prices or estimated contract value are provided.

Description

Los Angeles County is seeking bids for Granicus GovDelivery under a five-year, brand-specific agreement. The procurement includes a Communications Cloud Enterprise SaaS solution with email, SMS/text messaging, RSS feeds, social media integration, subscriber management, support, training, and related features. It also includes additional SMS messaging, up to 8,000,000 additional messages per year. Services must be provided directly by Granicus; third-party services will not be considered. Bids must be submitted online with the completed required forms and attachments.

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