Virginia's eProcurement Marketplace #RFP 129757 (RFP-129757)

Virginia DMV automobile insurance shopping and comparison access solution

The Virginia DMV is seeking a customer-facing digital service that connects customers to automobile insurance shopping and comparison options. - Government buyer: Commonwealth of Virginia, Department of Motor Vehicles (DMV). - Requested service: Provide Click to Action access to automobile insurance shopping and comparison through DMV-designated digital channels, using a contractor-managed environment. - Notable requirements: The solution should be secure, user-friendly, reliable, and technically compatible; include implementation, operation, support, customer experience, and reporting; and minimize the DMV’s technical and operational burden. An amended RFP and DMV security and privacy requirements are listed. - OEMs and vendors: No OEMs, named vendors, products, part numbers, or quantities are identified. The provider is referred to generically as the contractor. - Commercial details: No period of performance or contract value is specified.

Description

The Virginia Department of Motor Vehicles seeks proposals for an automobile insurance shopping access solution available through DMV-designated digital channels. The solution must provide customers with a Click to Action capability to access automobile insurance shopping and comparison services through a contractor-operated environment. The requested solution should be secure, user-friendly, reliable, and technically compatible while minimizing DMV’s technical and operational burden. The resulting contract will cover implementation, operation, support, security, customer experience, reporting, and any associated financial or compensation model.

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