Virginia's eProcurement Marketplace #RFP 129757

Virginia DMV automobile insurance shopping and comparison solution

The Commonwealth of Virginia Department of Motor Vehicles seeks a contractor to connect customers with automobile insurance shopping and comparison services through DMV digital channels. - Government buyer: Commonwealth of Virginia Department of Motor Vehicles (Virginia DMV); Richmond, Virginia. - Requested service: A customer-facing click-to-action link connecting DMV users to automobile insurance shopping and comparison services in a contractor-operated environment. - Scope: Implement, operate, and support the solution; manage security, customer experience, and reporting; and describe any associated financial or compensation model. - Notable requirements: The solution should be secure, user-friendly, reliable, technically compatible with DMV-designated digital channels, and minimize the DMV’s technical and operational burden. - OEMs and vendors: None are named in the notice.

Description

The Virginia Department of Motor Vehicles seeks proposals for an automobile insurance shopping access solution offered through DMV-designated digital channels. The solution must provide a customer-facing click-to-action capability connecting customers to automobile insurance shopping and comparison services in a contractor-operated environment. The resulting contract will cover implementation, operation, support, security, customer experience, reporting, and any associated financial or compensation model. The solution should be secure, user-friendly, reliable, technically compatible, and minimize DMV’s technical and operational burden.

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