Gallup Opengov #2026/2027/05

City of Gallup ERP migration and implementation consulting

The City of Gallup is seeking City-side consulting support for its phased migration from CentralSquare/Naviline to Tyler Enterprise ERP. - Government buyer: City of Gallup, Information Technology Services; the Purchasing Department is identified as the procurement office. - OEMs and systems mentioned: - Tyler Technologies — provider of the requested Tyler Enterprise ERP platform. - CentralSquare Technologies — provider of the legacy Naviline system being migrated from. - Requested service: one consulting engagement for project management, implementation oversight, process and configuration support, data readiness and migration validation, testing coordination, change management and training coordination, go-live support, issue triage, and post-implementation stabilization. - Functional scope includes finance, human resources, civic services, utilities, accounts receivable, asset and content management, analytics, and forms processing. Finance is prioritized in the initial rollout phase. - The City expects municipal operations to continue while Naviline and the new ERP operate alongside one another during the transition. - Notable qualifications and requirements include at least five years of ERP implementation and data-migration experience and at least three recent municipal or local-government implementations using Tyler ERP or a comparable system. Tyler Enterprise ERP and CentralSquare/Naviline migration experience is preferred. - The consultant should demonstrate knowledge of GAAP, GASB, governmental accounting, municipal operations, and New Mexico reporting requirements. The City retains authority over business decisions, approvals, scope changes, and acceptance. - Work must begin within 30 days of award; an initial project-management, governance, resource, and coordination plan is due within 15 business days after work begins. - No product quantities or part numbers are specified.

Description

The City of Gallup seeks a consulting firm to support its phased migration from the legacy CentralSquare/Naviline system to Tyler Enterprise ERP. Services include City-side project management and implementation oversight, data migration readiness and validation, testing coordination, training and change-management support, and post-go-live stabilization. The consultant will support deployment across finance, human resources, civic services, utilities, and related functional areas, with Financials prioritized in the initial phase. Proposals are due October 27, 2026, at 2:00 p.m. local time and must be submitted electronically through the City’s OpenGov eProcurement Portal.

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