Oregon Buys #S-DASOBO-00018105

Oregon Universal Service Fund administration and system support

Oregon is seeking a contractor to administer the Oregon Universal Service Fund (OUSF) and support its provider-facing system and operations. - Government buyer: State of Oregon, through the Oregon Department of Administrative Services, State Procurement Services (DAS SPS), on behalf of the Oregon Public Utility Commission (PUC). - Procurement: One contractor to administer the OUSF, maintain its database and web-based system, support providers and PUC users, and handle fund-related filings, payments, notices, and reporting. - Workload context: The fund has approximately 470 OUS1 and OUS2 filers and 33 OUS3 filers. The scope also estimates roughly 400 carriers for certain annual and quarterly email notices. - Administration and system support: Assist providers and PUC users, manage user access, monitor system operations, report major issues, manually enter information as needed, and maintain provider records and system notes. - Filing and payment administration: Process and reconcile Forms OUS1 (company information), OUS2 (quarterly contributions and supporting information), and OUS3 (monthly line counts); track filing and payment timeliness; follow up on delinquencies; calculate penalties; and report delinquent providers to the PUC. - Fund administration: Enter contributions, revised filings, payments, penalties, line counts, and distribution amounts; prepare monthly disbursement requests; and post miscellaneous expenses, refunds, and write-offs. - Communications and reporting: Distribute forms and instructions; send reminders, late notices, variance letters, welcome packets, and other notices by email or USPS; provide quarterly status presentations to the OUSF Advisory Board, special reports, and requested information. One annual board presentation is to be in person. - Deliverables and pricing: The price proposal requests key-person hourly rates and estimated hours and costs for deliverables, plus estimated travel, postage, and supply expenses. Listed activities include a possible kickoff meeting and written summary, system and provider support, filing and delinquency work, mailings, system postings, board presentations, and short-duration special projects. - Proposal requirements: Include completed reference-check forms for three references and a certified-business outreach plan. The outreach information is not part of scored evaluation. - OEMs and vendors: No commercial OEMs, products, or contractor are named; no product purchases or part numbers are specified.

Description

The State of Oregon, through the Department of Administrative Services, State Procurement Services, on behalf of the Public Utility Commission, is seeking proposals to select an Oregon Universal Service Fund Administrator. The scope includes administering the OUSF program, maintaining its fund database, processing provider information and contributions, handling distributions, and supporting related reporting and communications. The RFP anticipates one contract, initially for one year, with options to renew. Proposals are due November 9, 2026, at 2:00 PM Pacific Time.

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