City of Asheville #298-FY27-ITS-RFI-OnPremisesTylerMunisSaaSReplace

City of Asheville RFI for SaaS Replacement of Tyler Munis HCM, CIS, and ERP

The City of Asheville is seeking information about replacing its on-premises Tyler Munis system with an integrated SaaS solution. - Government buyer: City of Asheville, North Carolina; no sub-agency or specific office is identified. - Current system / named provider: Tyler Munis (associated with Tyler Technologies); no other vendors are named in the notice. - Requested solution areas: - Integrated Human Capital Management (HCM). - Utility billing and meter operations Customer Information System (CIS). - Enterprise financial management (ERP). - Notable requirements: The proposed solution is to replace the current on-premises system with SaaS and address the listed functional areas. Supporting materials include HCM and utility billing/meter operations requirements and an ERP specification report. - Procurement status and scope: This is a Request for Information. The provided information specifies no quantities, part numbers, contract value, or period of performance.

Description

The City of Asheville is requesting information about replacing its on-premises Tyler Munis solution with a SaaS solution. The listed supporting materials include functional requirements for an integrated HCM system, utility billing and meter operations CIS, and an integrated enterprise financial management (ERP) system. Questions are due October 20, 2026, at 4:00 p.m., and information is due October 22, 2026, at 4:00 p.m.

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