Worcester Worcester #CR-8845-J7

Maintenance and repair services for Worcester’s Motorola Astro P25 radio fleet

The City of Worcester is seeking qualified service support for its Motorola-based public-safety radio fleet. - Government buyer: City of Worcester, Emergency Communications Department; Purchasing Division. Buyer contact: Jerry Kucera. - OEMs: Motorola Solutions is the primary radio-system OEM; Futurecom equipment is also identified. - Equipment covered: Motorola Astro P25 800 MHz portable and mobile radios, Futurecom DVRS units, and related batteries, accessories, antennas, cables, brackets, and connectors. Approximately 2,000 terminal and miscellaneous equipment items are in scope; individual model quantities are not specified. - Service requested: Maintenance and repair, including troubleshooting, programming, installation, removal, labor, and parts for handheld and vehicle-mounted radios and accessories. Backbone equipment and system software are excluded. - Notable requirements and pricing: The contractor must be a Motorola Solutions Authorized Service Center, have qualified technicians, and maintain a service facility within 25 miles. Estimated labor is 250 hours annually; parts and materials are estimated at $20,000 annually. Bidders price labor hourly and provide a discount from Motorola’s published parts list price. Pickup or drop-off is required within one business day, and repaired equipment is generally due back within seven days, subject to the stated backordered-parts exception. - Term: Two-year initial term with a possible third year at the City’s discretion. The stated period does not identify a recurring annual subscription. - Value estimate: Approximately $40,000–$120,000 for the potential term; labor rates are not provided, so the estimate is uncertain.

Description

The City of Worcester is seeking maintenance and repair services for two-way radio equipment, including portable radios, according to the requirements and specifications of its Emergency Communications Department. The initial contract period is two years, from December 1, 2026 through November 30, 2028. The City may renew the contract for a third year at its sole discretion.

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