Utah Public Procurement Place U3P #KK27-101

Utah seeks on-call crisis communications and public relations services for significant claims and incidents

The State of Utah is seeking an on-call crisis communications firm to help manage significant claims and incidents affecting state entities. - Government buyer: State of Utah Division of Purchasing is issuing Solicitation KK27-101 for the Utah Division of Risk Management (DRM); support may also involve covered state entities, the Litigation Division, and the Attorney General’s Office. - OEMs and vendors: No OEMs, bidders, or vendors are named in the provided materials; this is a professional-services requirement, not a product purchase. - Requested service: Crisis communications, public relations, and reputation-management support, including reviewing public information, advising on response strategy, preparing public and media messaging, and providing training when requested. DRM must approve messaging before release. - Response and staffing requirements: Be able to begin work within 12 hours of an activation; maintain urgent contact channels for key staff; attend meetings in person when needed; and demonstrate capacity to handle concurrent high-severity incidents, deploy a strategist rapidly, and support war-room meetings or live press conferences. - Experience and information safeguards: Demonstrate public-entity crisis experience and familiarity with Utah and national media. Describe relevant projects and results, qualified personnel, response protocols, and secure handling of confidential or legally privileged materials. - Estimated use and term: One five-year contract is anticipated, with an estimated 20 billable hours per month. Pricing must be guaranteed for one year; travel may be reimbursed separately under the applicable state travel policy. - Evaluation: Technical proposals must meet the minimum qualifying score before cost is evaluated; proposals are assessed on experience, personnel, response capability, resources, and other services.

Description

The State of Utah is seeking a public relations firm to provide crisis communication services to the Division of Risk Management, its covered entities, and the Litigation Division or Attorney General’s Office. Services include developing approved public and media messaging in response to significant claims or incidents with potential reputational impact, advising on public relations strategies, and providing training when requested. The contractor must be available to begin services within 12 hours of a significant incident or claim when requested and must protect confidential and legally privileged information. The anticipated award is one contract for five years, and the vendor must guarantee its pricing for one year.

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