Opportunity
Texas DIR/ESBD #RFP2026-09-001
CommUnityCare seeks Epic-integrated referral management software and services
Posted
October 09, 2026
Respond By
November 09, 2026
Identifier
RFP2026-09-001
Central Texas Community Health Centers d/b/a CommUnityCare is seeking a closed-loop referral management platform and related services for its clinics and patients. - Government buyer: Central Texas Community Health Centers d/b/a CommUnityCare, customer A0113; Procurement Manager; Austin, Travis County, Texas. - OEM/platform named: Epic is identified as the platform the solution must interoperate with. No proposed software vendors or resellers are named. - Requested solution: Referral management software to track outbound specialty referrals from creation through authorization, scheduling, completion, receipt of consultation notes, and communication back to the referring provider. Optional diagnostic imaging facilitation and tracking is also requested. - Integration and capabilities: Epic interoperability using HL7/FHIR, referral synchronization, and consultation-note retrieval; authorization and appointment-status tracking; duplicate-referral prevention; dashboards, reports, and analytics; patient SMS and multilingual outreach; and role-based access. - Key requirements: HIPAA safeguards, 99.9% system availability, at least 99.5% referral/interface data accuracy, and notification of security incidents within 24 hours. The RFP also addresses hosting, security, disaster recovery, data management, support, and AI capabilities where applicable. - Related services: Configuration, implementation, onboarding, training, updates, and ongoing user support. - Estimated budget: $150,000. No product part numbers or fixed quantities are specified.
Description
Central Texas Community Health Centers d/b/a CommUnityCare is seeking proposals for referral management software for its patients. The solution should track referrals to specialists across Travis County and surrounding areas from creation through final resolution, including scheduling, completion, receipt of consultation, and communication back to the originating provider. The anticipated agreement term is three years with one optional renewal period. The stated proposed budget is $150,000.