SAM #36C24227Q0046

Maintenance and repair services for two Canon/Toshiba Aquilion Prime CT scanners

The Department of Veterans Affairs is seeking maintenance and repair coverage for two CT scanners at the Buffalo VA Medical Center. - Government buyer: Department of Veterans Affairs, Network Contracting Office 2; service location is the Buffalo VA Medical Center. - OEMs: Canon and Toshiba are identified as the CT equipment manufacturers. - Equipment covered: - One Aquilion Prime 160 CT scanner, serial number FLB16Y2138. - One Aquilion Prime 160D CT scanner, serial number FLB1742181. - Services requested: Annual preventive maintenance four times per year, corrective repairs, and X-ray tube service and replacement for both scanners. - Key requirements: Use standard replacement parts with a 12-month warranty and perform repairs to manufacturer specifications. Corrective-maintenance response must include telephone response within 30 minutes and onsite response within 4–6 hours. The contractor must maintain a firewall between the hospital network and the CT machines, protect patient information, and provide electronic field service reports after repairs. - Work schedule: Normal weekday business hours, excluding federal holidays. - Performance structure: One base period with four option years; the stated period dates are inconsistent, so no specific duration can be confirmed.

Description

B.2 SCOPE OF WORK B.2.1 GENERAL This firm fixed price requirement is for the annual preventative maintenance of two Canon/Toshiba CT machines, model: Aquilion Prime 160, serial numbers FLB16Y2138 and FLB1742181 located at the Buffalo VA Medical Center 3495 Bailey Avenue Buffalo NY 14215, from 11/01/2027 to 10/31/2027 to include four (4) option years.

B.2.2 SCHEDULE 1. All work shall take place during normal business hours, Monday - Friday, 8:00am-5:00pm, excluding the following federal holidays. a. New Year s Day b. Birthday of Martin Luther King Jr. c. Presidents Day d. Memorial Day e. Juneteenth f. Independence Day g. Labor Day h. Columbus Day i. Veterans Day j. Thanksgiving Day k. Christmas Day l. Any other day deemed a Holiday by the President

B.2.3 EQUIPMENT LIST

Serial Number Make/Model FLB16Y2138 Aquilion Prime 160 FLB1742181 Aquilion Prime 160D

B.2.4 ANNUAL PREVENTATIVE MAINTENACE OF CANON/ TOBISHA CT MACHINES The contractor shall ensure the CT machines are properly maintained and repaired in a timely manner.

The contractor shall perform preventative maintenance service four times a year for the two (2) Aquilion Prime 160 CT machines at the Buffalo VA Medical Center.

The contractor shall service and provide replacement of X-ray tubes.

The contractor shall provide new, standard parts that comply with applicable performance and reliability specifications.

The contractor shall provide parts that shall be warranted to be free from defects in material and workmanship for a period of twelve (12) months from the date of installation.

The Contractor warrants that all repair services shall be performed according to current manufacturer s specifications for such equipment.

The Contractor warrants that the labor and services shall be performed in a good and workmanlike manner and shall comply with all applicable laws and regulations.

The contractor shall provide a firewall between hospital network and CT machines.

B.2.5 RESPONSE TIME

Onsite Response The contractor shall provide the Field Service Engineer (FSE) on-site response time of 4-6 hours. and 30-minute telephone response time for corrective maintenance repairs.

Telephone Response The contractor shall provide the Field Service Engineer (FSE) a telephone response time within 30 minutes for corrective maintenance repairs.

B.2.6 PATIENT PRIVACY

The Contractor shall abide by the rules and regulations that relate to the privacy, security and confidentiality of patient information and patient-identifiable information.

B.2.7 GENERAL LIABILITY

The Contractor shall maintain at its sole cost and expenses, commercial general liability insurance for bodily injury and property damage liability.

B.2.8 SERVICE DOCUMENTATION

Upon completion of the repair, the contractor shall provide an electronic copy of the field service report (FSP) to the COR and applicable VA HTM technician. Additional Links:Department of Veterans Affairs

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