SAM #RFI-FY27-SI-Powered_Communications_Video_Intelligence

ICE Integrated Detention Communications and Video Intelligence Suite

ICE is seeking information on an integrated detention communications and video intelligence suite for Enforcement and Removal Operations. - Government buyer: U.S. Department of Homeland Security (DHS), U.S. Immigration and Customs Enforcement (ICE), Office of the Chief Information Officer (OCIO), Solutions Delivery Division (SDD). - Scope: Software licenses and subscriptions plus implementation, integration, configuration, testing, training, cybersecurity support, operations and maintenance, and transition services. - Requested capabilities: Authorized communications transcription and translation; voice identity leads; live and retrospective video analytics; automated count support; cross-source correlation and alerts; and case, evidence, and auditing workflows. Required connectors, data services, and any necessary appliances or edge components are also in scope. - Notable requirements: Human review and Government decision authority; safeguards for privileged and other protected communications; compliance with ICE security, privacy, data-governance, and audit requirements; Government ownership and exportability of data; and avoidance of vendor lock-in. - OEMs, vendors, quantities, and part numbers: None are identified in the available material; no specific purchase quantities or product models are provided.

Description

U.S. Immigration and Customs Enforcement (ICE) is a principal investigative and enforcement component of the Department of Homeland Security (DHS). ICE protects national security, public safety, and the integrity of the Nation's borders through the criminal and civil enforcement of federal laws governing border control, customs, trade, and immigration. ICE employs personnel in offices and operational locations throughout the United States and abroad and carries out responsibilities under hundreds of federal statutes. This Request for Information is for Integrated SI-Powered Detention Communications and Video Intelligence Suite, including software licenses and subscriptions, implementation, integration, configuration, testing, training, cybersecurity support, operations and maintenance, and transition services.

RFI Questions are due October 16, 2026 @ 09:00 AM, Eastern Time to Heather.Cauthinn@ice.dhs.gov and Kelli.Brooks@associates.ice.dhs.gov. RFI Responses are due October 26, 2026 @ 09:00 AM, Eastern Time via Microsoft Forms at https://forms.cloud.microsoft/g/nZnJXksCzk.

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