Ferris University Public Purchase #27-011

Ferris University Ellucian Banner and Oracle Database Administration Services

Ferris University is seeking ongoing database administration for its Ellucian Banner ERP environment, built on Oracle databases and Red Hat Enterprise Linux. - Buyer: Ferris University; no sub-agency or procurement office is identified. - Named OEMs/platform providers: Ellucian (Banner), Oracle (database), and Red Hat (operating system). - Requested service: comprehensive DBA support, including administration, maintenance, monitoring, patching and security updates, performance tuning, backup and recovery, upgrade planning and execution, disaster-recovery support and testing, troubleshooting, and technical guidance. - Coverage: Production, Pre-Production, and Sandbox environments, plus approximately three to five Test instances supporting academic, financial, human resources, student, and administrative operations. - Key requirements: proactive support and technical leadership focused on reliability, availability, performance, security, and business continuity. - No quantities, part numbers, contract duration, or period of performance are provided.

Description

This RFP seeks qualified vendors to provide comprehensive database administration services for an institution using the Ellucian Banner ERP system on Oracle databases hosted on Red Hat Enterprise Linux. The work includes administration, maintenance, monitoring, patching, performance tuning, backup and recovery, security, and upgrade support across Production, Pre-Production, Sandbox, and approximately three to five Test instances. Services also include planning and executing Banner and Oracle upgrades, applying patches and security updates, supporting disaster recovery, troubleshooting database issues, and advising institutional staff. The goal is to support system reliability, performance, security, and business continuity.

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