San Mateo Opengov #2027-IFB-00143

Three-year Aruba Foundation Care and Advanced Care support renewal

San Mateo County is seeking a three-year renewal of support for its existing Aruba network environment. - Government buyer: County of San Mateo, Technology Services Department (TSD), California. - OEMs: Aruba and HPE (Hewlett Packard Enterprise). The requested support covers the County’s Aruba assets; no separate equipment purchase is specified. - Requested services: Aruba Foundation Care and Advanced Care support for three years, with one annual service unit of each type per year. Coverage includes applicable maintenance, technical support, and updates. - Covered inventory: Aruba networking hardware and software, including access points, outdoor radios, branch and campus gateways, controllers, switches, Mobility Conductors, ClearPass appliances and licenses, a UXI sensor, and controller license bundles. Listed part numbers include R4H18A, R1B31A, JZ357A, R0K14A, JY791A, JW744A, JL075A, JY897AAE, JW770A, JW752A, JW687A, JZ183A, Q9X65A, JZ153A, JW679A, JW600AAE, JW596AAE, JW471AAE, R8Q71A, R7H95A, JL658A, R0M67A, and JZ399AAE. - Identified models include Aruba AP-575 outdoor access points, Aruba 9012 branch gateways, and Aruba AP-555 access points. The inventory records individual units and serial numbers; the complete totals for most items are not available in the supplied summary. - Controller license bundle part JW471AAE is listed at quantities of 1,249 and 120 in the supplied information. - Notable requirements: Bidders must be HPE Authorized Channel Partners with the required certification or specialization, and products or services must be sourced from HPE or HPE-authorized channels. The quote should include lead times and applicable delivery costs. Evaluation considers price, conformity to specifications, and availability.

Description

The County of San Mateo Technology Services Department is seeking bids for a three-year renewal of Aruba Foundation Care and Advanced Care, from November 15, 2026, through November 14, 2029. The selected vendor will provide Aruba licenses, maintenance and technical support, and timely updates for the listed assets, with three annual payments. Bidders must submit the completed pricing bid table and a formal quotation, and must be an HPE Authorized Channel Partner with the required certification or specialization. The County expects to award a purchase order to the lowest responsive, qualified, responsible, and authorized vendor, considering price, conformity to specifications, and product availability.

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