E-Rate #270001278

Managed services for Challenge Charter School’s internal broadband network

Challenge Charter School is seeking managed support for its existing internal broadband network at its Glendale, Arizona, school. - Buyer: Challenge Charter School; school-level procurement in Glendale, Maricopa County, Arizona. - Requested service: Category 2 Managed Internal Broadband Services for the school's existing eligible wired and wireless network. No specific product, model, part number, or quantity is provided. - Service scope: Network management and monitoring; proactive performance issue resolution; configuration maintenance and optimization; software updates, security patches, and bug fixes; remote and on-site troubleshooting, repairs, and staff assistance; and performance reports, service documentation, and incident records. - Requirements: Proposals should describe service levels, response times, escalation procedures, scalability, and itemized pricing that separates E-Rate-eligible and ineligible costs. SKU, make, and model details are requested where applicable. Providers must meet applicable E-Rate and FCC requirements and have a valid USAC SPIN. - OEMs and companies named in the RFP: Huawei, ZTE, Hytera, Hangzhou Hikvision, Dahua, and ComNet (USA) LLC are named as examples of manufacturers or equipment subject to FCC national-security restrictions. Pacific Network Corp. and China Unicom (Americas) Operations Limited are also named in the restriction examples. These are not identified as requested suppliers; proposals involving prohibited equipment or services may be disqualified.

Description

Challenge Charter School is seeking Category 2 managed internal broadband services for Funding Year 2027 under the E-Rate program. The Form 470 identifies the equipment status as existing equipment and refers to associated RFP and solicitation documents for requirements and specifications. Vendors must submit the completed E-Rate Service Provider Bid Response Worksheet with their proposal; questions and bids must be emailed to erate@challengecharterschool.net, and telephone inquiries are not accepted. Bids are due by 5:00 p.m. MST on the Allowable Contract Date, November 4, 2026; quantities listed are estimates and do not guarantee an award.

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