Tacoma Cityoftacoma #HR26-0214F

City of Tacoma HR, Payroll, and Retirement Assessment and Roadmap

The City of Tacoma is seeking vendor-neutral consulting to assess its enterprise HR, payroll, and retirement processes and technology and create a prioritized roadmap. - Government buyer: City of Tacoma, Information Technology Department. - Requested service: One consulting engagement (RFP HR26-0214F) covering HR, Payroll, and Retirement processes, systems, data, integrations, governance, and organizational readiness. Core HRIS and Payroll are the highest priorities; the assessment also includes public safety, utilities, Retirement, and broader HR services. - Existing platforms named: SAP S/4HANA, UKG Telestaff, NEOGOV, Docebo, and Personify Health. These are identified as current platforms to assess, not as products being purchased. - Key work and deliverables: Validate and quantify current pain points; distinguish process, data, governance, or adoption issues from technology gaps; assess SAP utilization and integration opportunities; compare solution pathways, costs, risks, and timelines; identify cost-optimization opportunities; and deliver findings, a phased and costed roadmap, business case(s), and requirements for potential future RFPs. - Notable scope boundary: This is a vendor-neutral advisory assessment, not a software purchase, implementation, system integration, or detailed technology process-design engagement. - Estimated value: $250,000.

Description

The City of Tacoma is seeking a consultant to assess its enterprise HR, payroll, and retirement processes and technology and develop a roadmap. The work includes engaging with leadership and staff to identify current-state pain points, recommend alignment of citywide technology functions, and distinguish process or governance issues from genuine technology limitations. The consultant will define data governance and process standardization foundations, develop a phased prioritized roadmap and business case, and set requirements for future procurements. The solicitation lists an estimated project amount of $250,000.

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